How Do I Retrieve Deleted Emails on AOL?

As an AOL user, you may have accidentally deleted an email, or you deleted an email you need to retrieve for important information. If they email was moved to the trash folder seven days or less before recovery, you can retrieve in through your email account. If it has been more than seven days, you will need to contact AOL user support or use email recovery software to see if you can recover permanently deleted items.

AOL has been a pioneer in email since the early days of electronic mail. Many individuals continue to use AOL for all their email needs. As an AOL user, you may accidentally delete an email, or you may need to recover a deleted email for more information. How do you retrieve deleted emails on AOL? You can get assistance and information from AOL user support here, and read below to find out how you can recover deleted AOL emails.

Retrieving Deleted Emails on AOL

When retrieving deleted emails on AOL, it's important to know how long emails remain in your trash folder before they are permanently deleted. AOL stores emails in your trash folder for seven days before they are permanently deleted. That gives you a one-week window of opportunity to easily retrieve an email you have moved to the trash folder.

Emails In Trash Folder Less than Seven Days

To retrieve an email from the trash folder, follow these steps:

  1. Open AOL email on your computer.
  2. Log into your AOL email account.
  3. Click on the "Trash" folder.
  4. Select the email or emails you want to move out of the trash folder back to your inbox.
  5. Click on "Action" in the menu bar at the top of the screen.
  6. From the drop-down menu, select "Move to" and select the email box you want to move the deleted email to.
  7. The email has now been moved from the trash folder to another mailbox and will not be permanently deleted.

Permanently Deleted Emails

Once emails have been in the trash folder for more than seven days, they are permanently deleted by AOL in order to not overload storage. Can you recover permanently deleted emails on AOL? There are some ways permanently deleted emails may be recovered from your AOL accounts including getting them from the AOL server or using an email recovery software.

AOL Server

If an important email was permanently deleted from your account, you can reach out to the AOL Server administrator here for assistance in email recovery. Note, this method may involve fees to cover the expense of retrieving emails from the AOL server and can become costly.

Email Recovery Software

There are email recovery programs that you can use to try to get your deleted AOL emails if you have added your AOL email to Outlook on your device. These programs look for emails stored in the local database rather than the AOL server.

Recovering emails in AOL that have been in the trash folder for seven days or less is simple by following a few steps in your email account. Older emails require more time and effort (and can require fees), but there is a chance of recovering older emails through the AOL server administrator or email recovery software. For more information or assistance, contact AOL user support here.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Retrieve Deleted Emails on AOL?

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