Not only do we write step by step manuals for how to solve common AT&T U-Verse customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing AT&T U-Verse customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other AT&T U-Verse customers
can't call out, only receive calls.
Our phone number mysteriously got taken away after * years of service. I would like to...
I’d like to set up internet at **** SW ** TERR. MIAMI FL ******I have the connection an...
HAVING LANDSCAPING DONE AND THEY CUT THE WIRE. KILLED AT&T TV AND INTERNET.
I need a modem upgrade. My modem is slow with constant buffering.
Acie Brown has passed away
Acie Brown is dead account number ********* I can provide a copy of his death certificate
Pay off a balance in collections
I’d like to reduce my bill or cancel my service
Our internet is super slow. I restarted device twice. Still slow.
Uverse bill - I cannot login to pay. Please send me paper bills
My FaceTime and iMessage won’t activate I suspect I would need to reset my carrier sett...
Need to replace old cable box*Showing a red * on the tv
Need to pay off or have an old collections bill cleared off. Need to pay a bill in coll...
Can’t get on subscription channel
I have been hacked and someone is using my ip address. I want my IP address changed as...
I was told that I need a New BOX This one is blinking ,old and tv not working
My TV has gone out * times today for over an hour each time. Now it is out again...sinc...
See more issues reported by AT&T U-Verse customersGetHuman has no affiliation whatsoever with AT&T U-Verse, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of AT&T U-Verse have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.