Guías paso a paso para resolver problemas Amazon

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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¿Cuánto cuesta Amazon Prime?¿Amazon ofrece una prueba gratuita de Amazon Prime?¿Cómo veo mi historial de compras de Amazon?¿Cómo cambio la dirección de envío de mi pedido de Amazon?¿Cómo actualizo la tarjeta de crédito registrada con mi cuenta de Amazon?¿Cómo envío una tarjeta de regalo de Amazon a alguien?¿Qué hago si mi código de descuento no se aplicó a mi pedido de Amazon?¿Qué hago si Amazon perdió mi pedido?¿Cómo solicito una igualación de precios de Amazon?¿Cómo informo una disminución de precio de algo que hice recientemente un pedido a Amazon?¿Cómo encuentro una ubicación de Amazon Locker?¿Cómo obtengo envío gratis para Amazon?¿Cómo puedo consultar el saldo de mi tarjeta de regalo de Amazon?¿Cómo cancelo mi pedido de Amazon?¿Cómo obtengo un reembolso por mi envío de Amazon Fresh?¿Qué hago si mi entrega de Amazon Fresh se retrasa?¿Cómo recupero mi correo electrónico y contraseña de Amazon Fresh?¿Cómo solicito la entrega de Amazon Fresh?¿Cómo me registro en Amazon Fresh?¿Amazon Fresh realiza envíos a hospitales?¿Cómo veo mi historial de compras?¿Cómo solicito una igualación de precios?¿Cómo cambio mi número de teléfono?¿Cómo encuentro una ubicación de casillero de Amazon?¿Cómo elimino libros en un Kindle?¿Cuál es mi código de acceso de seguridad?¿Qué hago si tengo un código de tarjeta de regalo ilegible?¿Cómo cancelo una suscripción de video a Starz, HBO u otros lugares de Amazon?¿Cómo se rastrea un paquete que se devuelve?¿Cómo puedo consultar el saldo de mi tarjeta de regalo de Amazon?Ver mayores

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

I use a simple amazon echo dot for just playing music after I came out of hospital and...
My dog requires a prescription for his treats and our vet will not give prescriptions o...
Order ****-*******-******* - I ordered delivery of freezer plus installation*removal of...
I ordered a set of patio lights says it’s **’ft long not even close like ** ft long *No...
My account is on hold. It looks like using pre-paid cards is what put my account on ho...
I sent a payment to the gift card account instead of my credit card account. I need the...
I have * UNAUTHORIZED charges on my bank statement:******. **************SHOGU*LO* amzn...
Desperately trying to place order need help about to abandon purchase*Joe Durso...
Someone called my husband and told him I had a $**** Charge. Not mine. I think it’s a...
I had an order canceled I would like to reorder. The holster **.** I have been trying a...
My Amazon webpage is in a different language I don’t know how to fix it
We need a driver that isn't afraid of dogs and pigs running around.
I was sitting out on my front porch when one of your drivers pulled up and threw a pack...
I signed up for Amazon prime and got a letter saying I couldn't have it but they still...
I have a new visa * …………………………………………… …………………………………………………………………
I'm sorry to feed of *** and have no idea what it's for
I must have hit a wrong button somewhere *I want to get back to Amazon US*As my Country
Hello, I am still in the onboarding process for Amazon Flex and my background check as...
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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