Guías paso a paso para resolver problemas Amazon

Instructions to help with popular customer service issues

Popular Amazon How-to Guides

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¿Cómo cancelo mi pedido de Amazon?¿Cómo obtengo un reembolso por mi envío de Amazon Fresh?¿Qué hago si mi entrega de Amazon Fresh se retrasa?¿Cómo recupero mi correo electrónico y contraseña de Amazon Fresh?¿Cómo solicito la entrega de Amazon Fresh?¿Cómo me registro en Amazon Fresh?¿Amazon Fresh realiza envíos a hospitales?¿Cómo obtengo un reembolso por mi entrega de Amazon Prime?¿Cómo solicito la entrega de Amazon Prime?¿Qué hago si falta mi entrega de Amazon Fresh?¿Cómo verifico el estado de mi envío de Amazon Fresh?¿Puedo obtener un reembolso si Amazon Fresh tarda demasiado?¿Qué hago si falta mi entrega de Amazon Prime?¿Cómo verifico el estado de mi envío desde Amazon Prime?¿Cómo me registro en Amazon Prime?¿Amazon Prime realiza envíos a hospitales?¿Puedo obtener un reembolso si Amazon Prime tarda demasiado?¿Cómo recupero mi correo electrónico y contraseña de Amazon Prime?¿Qué hago si mi entrega de Amazon Prime se retrasa?¿Cómo configuro Amazon Echo para mi casa?¿Cómo veo mi historial de compras?¿Cómo solicito una igualación de precios?¿Cómo cambio mi número de teléfono?¿Cómo encuentro una ubicación de casillero de Amazon?¿Cómo elimino libros en un Kindle?¿Cuál es mi código de acceso de seguridad?¿Qué hago si tengo un código de tarjeta de regalo ilegible?¿Cómo cancelo una suscripción de video a Starz, HBO u otros lugares de Amazon?¿Cómo se rastrea un paquete que se devuelve?¿Cómo puedo consultar el saldo de mi tarjeta de regalo de Amazon?Ver mayores

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Amazon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Amazon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Amazon customers

i ordered * items, * phone cases and one black fitted bed sheet a box was delivered to...
My Amazon e-mail was *****@***.com. My verizon e-mail stopped working so i changed to...
Original order :***-*******-*******. This order included * exit signs, but only one was...
someone called me and said my name and info was used to purchase $*** worth of merchand...
I had * unknown charges from Amazon: $**.** AMZN Mktp US (**********) and $**.** AMZN M...
My fire stick is not connecting
I am trying to order cabin air filter and engine air filter for my **** Subaru Outback...
I ordered "Continental Tubes ***x**-** Presta Valve **mm, Pack of *" twice now. On the...
I want to no if you have a family plan for Prime
I rescheduled my order for Wednesday to Thursday but I found I won’t be here on Thursda...
I was notified an order is being shipped to someone and I am being billed for a dell la...
I keep getting bogus calls about fake charges on my account by someone in California. T...
you OPW doesn't work. I've been try now for thirty minutes.
I'm being billed for music that I don't want
Got email my package was delivered. *It was not. *Picture was not of my front porch.
i ordered off my baby registry and it says i am not eligible for the free baby box i on...
I'm trying to apply for a job with Amazon flex, I'm in AZ . Can you help me please
Why am I signed up again for Amazon prime when I have not called to do so
See more issues reported by Amazon customers

Does GetHuman write how-to guides because they are a partner of Amazon?

GetHuman has no affiliation whatsoever with Amazon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Amazon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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