How Do I Change My Seat on American Airlines ?

Changing your airplane seat may be a daunting task, but it shouldn't be a problem altogether. GetHuman helps to link travelers to the representatives of large companies such as American Airlines to help fasten the customer support service. We provide not only a guide on how to solve your issue quickly on your own but also a list of the fastest way you can contact the airline's agents when need be.

Jul 9, 2020

Flights have made long-distance traveling more comfortable, especially from state to state or continent to continent, hence they are a preferable means of transportation. The downside is that they can take quite a while, with some long haul flights taking over six hours. The good news is you can make your trip bearable by choosing a favorable airplane seat on significant air carriers such as American Airlines.

American Airlines charges a fee for seat selection during booking, but disabled people can select a seat for free. However, at times you may choose a place and then decide to change it after booking. Whether you want extra legroom, a prime seat, a preferable window seat, or a change from one class of service to another, here's how to change your seat selection.

The detailed process; How to change your seat selection

  1. On your personal computer; launch your browser, key in American Airlines, and go to the official webpage of the airlines
  2. At the center of the home page, you'll see three icons, namely Book, Your trips / Check-in, and Flight Status. Select the second icon; Your trips / Check-in
  3. Enter your first and last name as well as record locator in the appropriate boxes
  4. Click on "Find your trip."
  5. At this point, you should see various flight options. Select yours and then click on the Change Seat icon
  6. You should be able to see a list of vacant seats with the prices inclusive
  7. Choose the one that you prefer and then click on Continue
  8. Here, you'll receive a prompt to pay for the seat change or upgrade. Make the payment by keying in your credit card details just as the system directs you to
  9. After payment is complete, you will get a confirmation message within a few hours

The alternatives

You may log into the American Airlines website and find that there are no free seats available, or you can't manage to handle the seat changing process on your own. If this is you, you have the option of:

Customer care support via phone call

American Airlines has a customer service 24/7 support team that travelers can contact through a phone number. The representatives can walk you through the seat change process until you get your confirmation. For people who want to purchase main cabin extra seats, speaking to a customer support agent is the way to go about it, and you'll enjoy additional legroom or free alcoholic drinks during your flight.

Help Desk

American Airlines features an online help page where its customers can find help for specific problems. All you have to do is skim through the help topics available and choose the one that resonates with your seat problem. An agent will get back to you and assist you in fixing the issue.

Social Media: Twitter and Facebook

Twitter is a social media tool that can hasten the customer support process since the conversation is public. If you're on the platform, you can try voicing your problem on the American Airlines Twitter page by tweeting or sending a direct message, and you may get a response faster than you expect.

The American Airline's Facebook business page is another way of contacting the customer care agents, and you can even choose to chat on Messenger if applicable.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My Seat on American Airlines ?

Why does GetHuman Write How-to Guides for American Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like American Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Seat on American Airlines ? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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