Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I want to discuss changing my service
I HAVE CABLE & INTERNET BUT MY PHONE HASN'T WORKED SINCE THE ELECTRICTY WENT OUT ON THE **th.
I need someone to come install the router
How do I replace battery? I change my email this is my email *****@***.com
No picture or voice on my tv
The football game is coming in Spanish. The commercials are in English. I want and ne...
Internet connection issues
Come to this address **** No Name Rd. And fix low hanging cables an mess at the pole. Please.
They shut my service off and l sent my bill payment by mail
Xfinity Internet caused a technical problem on January * that caused an outage for four...
My upload speed, for ever device in the house, just randomly dropped to under *.** Mbps...
New service I’m trying to apply for
The Comcast account was hacked. Can’t make a phone call on home phone without it going...
I need to extend my payment for my bill so I don’t get no interruptions please and thank you
I'm calling about our tv package
Our cable keeps going out. We unplug it and plug back in * minutes later it goes out ag...
Need to know when my account is going to start?
I do have Netflix app but I can’t not watch all Chanel’s on my iPhoneSee more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.