Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Tv hasn't been. Playing any station, it's freezing up... Ok n each station.
I returned equipment that Xfinity is claiming I didn’t. I have UPS tracking number to c...
We received a bill for ***.** for our bill, We transferred service to AT&T on...
I need to port my phone number to Tracfone. Please allow the port process. Thanks!
I am unable to talk to a representative...I have called three different numbers and no...
Outside cable wire was cut. All services gone.need repair.
Delivery truck hit line in driveway. Needs to be out back up
The outside cable utility box is disintegrating. I can’t even cover and hold it togeth...
Want to find out the new promotions
I received a cancellation Notice and don't know why
I'd like to cancel my service
Get a new router at home
I took care of my bill today I need you to now reset my three other tv's
One of the tv's kn my home is working the other three or not
I need to make sure that the $** payment I just made went through and that it’s going t...
I need to schedule a technician appointment
We need our cable back on tonight. We need a technician out here tomorrow.
Wifi router isnt connecting to internet new service purchased today. Unplugged and r...
See more issues reported by Comcast customersGetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.