Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
I need someone to tell me what is being done about my internet outage, when it is going...
Did not sign up for auto pay and did not receive discounted price.
Get account up to date
Almost all of the recordings disappeared off my DVR and it says I have only ** hour cap...
I'm moving overseas and need to cancel my Xfinity internet plan. I need to speak with a...
Ask why my bill is do high?
Negotiate bill for Past due amount due to Covid
Need to have my line moved*It was installed to low to the ground
Huge mess with our bill!! Called last month. Have a confirmation number. When new bil...
I want to start a new service in Guerneville, CA
Did not setup auto pay and didn't receive discount price.
I want to add additional emails (*). I am having trouble doing it
crummy service with the company, it being the worst dead entity i've ever seen in my life
My home and phone services
Want to know when we can get discovery plus?
I am not a customer, your trucks pulled into my yard without permission and damaged my...
I ordered comcast service and thought I need a technician to come that has been schhedu...
I would like to enroll in auto pay.See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.