Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
New service in my area..fiber optic was installed..I was told to sign up and check back...
None of this was discussed at the time of ordering service! Xifinity $***.***Standard...
Mini issues at once. I cannot login to the Xfinity hotspot net work. It says my account...
Service box * pedestal in rear of yard left open for approx. a month with equipment att...
I’d like to discuss my new bill
Need to relocate and get my high speed internet moved. Also need to router box.
Need to change xfinity service for the winter.
I want to change service on account to vacation mode.
My pin code for my movies is blocked
Want to open business phone for my new company
I want credit because the service I got wasn’t the right one, and I want some credit ad...
I want to know why my balance is $***
I moved to a new address and have setup my internet and cable equipment but it’s not working.
No internet since yesterday at *pm
Trying to restore internet service
I need to change my cancellation date to a week later
TV stuck on * channel. Remote doesn't work
feel free to check the records of our account:we had multiple appointments scheduled an...See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.