Not only do we write step by step manuals for how to solve common Comcast customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Comcast customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Comcast customers
Just want my balance owed for cable*internet
Internet not working and other help for Comcast internet.
i need to speak about my bill.
I need to speak to a person.
Just want my current balance owed. It shouldn’t be this hard to find this out
You sent the wrong equipment
I closed account, returned the box (have receipt) But they kept taking money out of my...
Cable out in * of my * bed rooms.it’s a going on problem I need it fixed ASAP if possib...
I need help accessing internet websites on my tv
Wish to find out how long my contract has remaining
I have been trying to get my full service hook up for a year and a half. Your staff is...
DVR recordings are not showing up on tv.
Internet extremely slow, doesn't load tabs set, can take several minutes to proceed.
My internet and cable is continually not working. I work from home and need my internet...
we have Comcast Cable wiring laying against our garage roof. we need Comcast service o...
Never received replacement equipment they were sending me.
Trying to find what card u have on file so I can pay my bill
Me and my family have been diagnosed with Covid **. I have been outta work for three we...See more issues reported by Comcast customers
GetHuman has no affiliation whatsoever with Comcast, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Comcast have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.