How Do I Update My Account Information with Dropbox?

If you need to update important account information with Dropbox, follow these simple steps.

Apr 12, 2021

Dropbox is a file hosting service company that offers cloud storage, personal cloud service, client software, and file synchronization. The company was founded in 2008 and is now available in 17 languages. Customers can choose between different subscription services to get more storage space, more features, and more account users.

If you need to update your account information with Dropbox, it's quite simple to do so. Follow the steps outlined below:

Update Account Information Online

  1. Go to www.dropbox.com

  2. In the top right corner, click on 'Sign In.'

  3. Sign in to your account with your email address and password. Alternatively, you can sign in with your Google account.

  4. In the top right corner, select on your photo and click on 'Settings.'

  5. Navigate through this page to change any type of account settings. You will find your general information, your subscription model, your security preferences, notification preferences, and connected app information here.

  6. Depending on the change you make, you may receive a confirmation email with the new details. It's recommended to sign out and sign back into your account to verify that the new changes are reflected in your account.

Check the Dropbox Help Forum

If you're having difficulties making changes to your Dropbox account settings, it's a good idea to check out the Help Forum. Someone else may have experienced the same issues as you and have already found a solution. Search for a few keywords that sum up your problem and see if there are any relevant results.

Contact Dropbox Customer Support Via Twitter

The only way to directly interact with the Dropbox customer support team is through Twitter. Dropbox has a Twitter account dedicated to technical and customer support issues. Note that if you use this option, you should clearly decide if you want to tweet at them or send them a direct message. Note that tweeting is public so everyone on Twitter can see your message, while a direct message is private.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Update My Account Information with Dropbox?

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