Guías paso a paso para resolver problemas FTX

Instructions to help with popular customer service issues

Popular FTX How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common FTX customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing FTX customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other FTX customers

I can't log in with email, it says there is no account linked to the email, I need assi...
When I try to log in with my email in password, The response is that I do not have a ac...
I am unable to access my FTX US account With my emai ( *****@***.com) and password.
Wrong phone number on my account. Need to disable my *fa.
i have forgotten my fund PW
have tried off and on for the last * hours to login to my account. I have reset my pass...
Was half way complete with setting up the account and the app did so weird stuff. How...
I was told id be able to transfer my funds or withdrawl immediately and i cant. I have...
Good morning, my name is Jose reyna my cell phone did an update and reset I forgot my e...
When I go to sign in account says username is wrong. How can I correct this?
FTX US sent me an e-mail thanking me for setting up account. This was done by supposed...
when I go to log in account say that username is incorrect..how do I correct this?
how do I get a new username? when I go to sign in says may username is incorrect
I deposit **** euro on FTX account the date is **.**.****. My reference number is...
Hi, I can't reset my password. I followed the procedure but the "reset password" button...
Hi I had deposited money in Ftx via bunance then and the transfer to sec futures...
I need to rest my *fa as I accidentally deleted it. However when I try im not getting r...
Tried to create new account using my debit card. Transaction would not complete but no...
See more issues reported by FTX customers

Does GetHuman write how-to guides because they are a partner of FTX?

GetHuman has no affiliation whatsoever with FTX, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of FTX have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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