How Do I Reset My FTX Password?

If you forget your FTX password, don't worry - there is a process in place to help you reset it. In this article, we've outlined the steps needed to reset your password, both on the FTX website and through the FTX mobile app. We've also looked at some steps you can take to protect your account in the future.

Dec 9, 2022

Buying and selling tokens has become a massive part of the cryptocurrency industry, with various exchanges now available. One such exchange is FTX, which allows users to buy and sell a range of digital assets. To use the platform, however, users must first create an account. Part of this process involves creating a strong password.

If you forget your FTX password, don't worry -- there is a process in place to help you reset it. In this article, we'll walk you through the steps needed to reset your FTX password and get back to trading.

Head to the FTX Website

The easiest way to reset your FTX password is using the FTX website. To do this:

  1. Visit the FTX website and click on the "Log In" button in the top-right corner.

  2. On the next page, click on the "Forgot Password?" link.

  3. Enter your email address into the field provided and click on the "Send Reset Email" button. Once you click the "Send Reset Email" button, FTX will send a password reset email to your provided address. This email will contain a link that you can use to reset your password.

  4. Click on the link in the email and enter your new password into the field provided. Once you've done this, click on the "Submit" button, and your new password will be set.

And that's it! You've now successfully reset your FTX password.

Use the FTX Mobile App

If you're using the FTX mobile app, you can reset your password using the app itself. To do this:

  1. Open the FTX mobile app and click the "Log In" button.

  2. Select the forgot password option on the next page.

  3. On the next page, enter your email address and click on the "Send Reset Email" button.

  4. You will now receive an email from FTX containing a password reset link. Click on this link and enter your new password into the field provided. Once you've done this, click on the "Submit" button to set your new password.

You can check your spam folder if you do not receive the email. If you cannot find it, contact customer support, and they will help you.

Call Customer Service

If you're having trouble resetting your password, you can always contact FTX customer service for help. You can find their number by visiting the FTX website and clicking on the "Contact" link in the footer.

When you call customer support to reset your password, you may need to provide additional information to verify your account. This prevents fraud and ensures that only the account holder can reset the password. Once you've provided the necessary information, customer service will help you reset your password and get back to trading.

What Can You Do To Protect Your Account?

Now that you know how to reset your FTX password, it's essential to take some steps to protect your account in the future. Here are a few things you can do:

  • Use a strong and unique password for your FTX account.

  • Enable two-factor authentication (2FA) on your account

  • Avoid clicking on links in emails or text messages that claim to be from FTX.

  • Do not share your FTX login credentials with anyone.

Contact customer service immediately if you suspect your account has been compromised.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Reset My FTX Password?

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