Guías paso a paso para resolver problemas Fitbit

Instructions to help with popular customer service issues

Popular Fitbit How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Fitbit customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Fitbit customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Fitbit customers

I have a Fitbit charge * that isn't even a yr old that has a cracked screen from top t...
Fitbit verse * screen will not change and Fitbit is losing charge fast.
I pre order back in April the luxe Fitbit and want to cancel the order as I have ten f...
My fitbit versa * is charged but it won't come on. The button on the left side is press...
Hi there was wondering if there were any plans on making a Fitbit for carers and nurses...
charge * silent alarm always rings twice. How can I get it to ring just once. Extra let...
My versa * fitbit watch is rejecting pairing with my phone's bluetooth
My battery was very low (*%) so I plugged in to Charger. An icon of a ! inside a circl...
My order was delivered to the wrong adress.**It was Purolator who did the delivery**Wha...
I have the Fitbit Inspire *: I cannot see the screen in the sun* I tried ensuring sleep...
I AM ** YEARS OLD, TRYING TO GET USE OUT OF A FITBIT*JUST THE SIMPLE THINGS TO STAY HEA...
Hello, I am checking on an order placed ******* for a Luxe that was scheduled to ship i...
I have a fitbit versa * (** months old) and the screen is completely blank. The fitbit...
Th Fitbit that I got as a gift from my daughter on Sept. **** lost its band. I contact...
Fitbit versa * will not charge. Followed restart tips. Owned just ** months.
On April **, **** I placed an order for the gorjana Luxe special edition, along with* o...
Iconic not showing heart rate,not showing steps. Have tried reseting many times nothing...
Have cancelled S*************** Twice And ther. Still billing me.Diane Acosta **********
See more issues reported by Fitbit customers

Does GetHuman write how-to guides because they are a partner of Fitbit?

GetHuman has no affiliation whatsoever with Fitbit, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Fitbit have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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