What Do I Do If I Missed My Connecting Flight on Frontier Airlines?

Missing your connecting flight doesn't have be stressful. Contacting the airline can help alleviate some of the anxiety, and you will be put on the soonest flight at no charge if Frontiers is the reason you missed your flight. Having travelers' insurance is helpful and some preventative measures such as checking in online, packing light and giving yourself plenty of time can also give you back some control. Also, signing up for other alerts is suggested as well, like weather and traffic.

Jun 8, 2020

Frontier Airlines has been around since 1994 and is still providing low-cost fares through North America. Low-cost is important to many people but no amount of penny-saving can prevent someone from missing a connecting flight. This guide will help you get where you need to go in case you miss your flight and will provide you with some tips to reduce the chance of missing a flight.

What Frontier Will Do For Missed Flights

If the missed flight is due to mechanical issues or the weather, Frontier will notify you of any flight changes by email if you booked through them and they have your email, but if you used a travel agent, then Frontier will notify the travel agent of the changes. It is up to the travel agent to notify you.

For Controllable Situations

Frontier determines controllable situations as those that they could have prevented with better maintenance like aircraft damage or mechanical failures. In this instance, Frontier will also do their best to put you on the next available flight at no additional charge. In case of cancelled flights, Frontier will refund to you, at your request, a full refund of the unused portion of your ticket.

For Uncontrollable Situations

Frontier determines uncontrollable as delays caused by events no one can control, like the weather, aircraft damage caused by bird strikes or issues within Air Traffic Control. They do provide re-accommodation on a new Frontier flight but they don't provide any more compensation outside of that. For cancellations due to uncontrollable events, Frontier will still provide a refund of any unused portion of your ticket upon your request. Frontier AirlinesPlease call if you have any questions.

Possible Preventative Measures

  1. Enroll in both flight change alerts and weather alerts, this will keep you informed in case you need to act quickly.
  2. Make sure when you book, to leave enough time for arriving at the airport. This includes traffic so it's recommended to review the traffic conditions along your route to the airport.
  3. There are some events that are within your control. Becoming distracted on a smart device is one example. Once you're already at the airport, simply set an alarm on your smart phone to sound 30-45 minutes ahead of your scheduled departure time as a reminder and to bring you out of your distraction.
  4. Make sure you have a safety net, in the form of travelers' insurance.
  5. Check in online to avoid many of the long lines associated with checking in at the airport. Keep in mind that if you check in online, the airline considers you boarded on the plane and they won't account for you running late.
  6. If you are running late, call the airline. They won't delay the flight unless it's an absolute emergency but they can advise you of what to do next. Also find an airport representative if you do arrive late. They may be able to direct you to the front of the line in security checks so you can save time.
  7. Packing light is also recommended so that you can avoid checking in your bag.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Frontier Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Frontier Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Missed My Connecting Flight on Frontier Airlines? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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