Is Mapfre Auto Insurance Any Good?

If you are looking for auto insurance, you need to compare the different auto insurance providers. MAPFRE auto insurance offers a wide range of policies, including some types that are not found elsewhere. It has a long list of discounts and good financial strength. The major drawback is a low customer satisfaction.

Dec 9, 2022

If you're in the market for auto insurance, you need to do some comparison shopping to find out which is the best auto insurance option. This article will take an in-depth look at MAPFRE's auto insurance to help you with your comparisons.

MAPFRE Coverage

MAPFRE offers all of the standard auto insurance policy options such as liability, comprehensive and collision insurance. It also offers a number of add-ons that are not found in every other insurer's policies. These include accident forgiveness, which will prevent your rates from going up after an accident; the disappearing deductible, which lowers your deductible amount if you stay claim free for a given time; Car EZ, which expedites repair services; and new car replacement insurance, which allows you to replace your new car if it gets wrecked or stolen.

MAPFRE Discounts

MAPFRE offers a long list of discounts as well. These include discounts for AAA members, good students, paying your premiums in advance, driving an electric or hybrid car, going paperless, and more.

MAPFRE Rates

It is of course impossible to directly compare rates because each company calculates an individual rate for each customer using a secret algorithm. However, the base rate with which MAPFRE starts the calculation is higher than the industry average.

MAPFRE Customer Satisfaction

J.D. Power rated MAPFRE's auto insurance customer satisfaction as below average. Many customer complaints are concerned with billing and denied or delayed claims issues.

MAPFRE Financial Strength

AM Best has given MAPFRE a superior financial strength rating. There should be no problems with the company's ability to pay out claims.

The Takeaway

MAPFRE has excellent policy options and it should be pretty easy to find the coverage you need with the company. Although its base prices may be higher than normal, its extensive list of discounts could mean that you still end up paying less. The major drawback seems to be the lower than average customer satisfaction. This does suggest that there may be potential problems with getting insurance from MAPFRE. However, if you are a safe driver, these potential problems may never become issues for you.

Questions?

If you have any other questions about MAPFRE, contact its customer service. You can reach it by phone .

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Is Mapfre Auto Insurance Any Good?

Why does GetHuman Write How-to Guides for MAPFRE Insurance Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like MAPFRE Insurance in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Is Mapfre Auto Insurance Any Good? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

MAPFRE Insurance

Asked 3 years ago
Updated a year ago
Viewed 227,017 times
MAPFRE Insurance
MAPFRE auto insurance
MAPFRE insurance review
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!