Guías paso a paso para resolver problemas

Instructions to help with popular customer service issues

Popular How-to Guides

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Not only do we write step by step manuals for how to solve common customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other customers

I cannot get into the site to see anyones pictures likes and comments
I need to cancel my Match account . I have meet someone and no longer need the service...
I want to reset the year of my birth to be honest. It's ****. September **, ****. Inste...
I've been a member for over * months, and I have never gotten any kind of a person even...
Somehow the age of contacts changed. From *** to ***. PLEASE CHANGE AGE BACK TO ***. I
I wanted to cancel my sister my sister option to match if someone could call me I don’t...
Changed my phone number and email do I sign back in
Recently had phone number changed and my email....trying to log back in and cant
I've paid my subscription but won't except my phone * it's been a week now an...
Getting bill for a closed account
I can't get into the site and I paid till Oct ****
I don’t want automatic renewal
I was ask to put my phone number for SMS verification, which I'm not comfortable with...
Possibly renewing membership
I cannot open the messages sent to me!
Maybe I misunderstand how this works: I will be having a nice conversation with someone...
Am I already unsubscribed from match. com? And if not , I want unsubscribe now.
please unlock email: *****@***.com * *****@***.com.
See more issues reported by customers

Does GetHuman write how-to guides because they are a partner of

GetHuman has no affiliation whatsoever with, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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