Not only do we write step by step manuals for how to solve common Metro PCS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Metro PCS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Metro PCS customers
Trying to possibly suspend line because phone is lost
I need my passcode for the account
Amazon Prime - I am suppose to be a member somehow you guys mad a switch ( Removed it f...
We have a family plans d me and my son both lost our phones several months ago and my f...
I can't call or receive calls the phone will say they or busy or mine goes straight to...
It just cutting off while I was on a call when I tried to call my mom back ,a message p...
My email has changed and I lost my phone along with my passcode..can you please help me...
I would like to pay my bill right now but I would like my due date to start from the...
Trying to switch phones
I bought my phone from MetroPCS in Roanoke Virginia and I came to Mexico to see my mom...
Report stolen phone and cancel this service or transfer the service to a new phone
I want to get a phone line off of my other line that are put together.
Someone stole my phone so I need to cut my other line off
I switched phones a couple of days ago and when I went to put the sim in the other phon...
I need to get verified with ACP program
I need ** hour extension on my phone please. I have a baby son and I cannot pay my bill...
Reimbursement issues. I paid $** for the phone replacement it was been * weeks I can't...
My name is omega whittle (***)***-**** I can't afford $** my bill is do today can I swi...
See more issues reported by Metro PCS customersGetHuman has no affiliation whatsoever with Metro PCS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Metro PCS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.