How Do I Update Information in My Metro PCS Account?

Customers can update information on their Metro PCS account if they so wish by following the steps highlighted above. Ensure that you follow them correctly and have a registered online account to make the work easier. Plus, you can contact Metro PCS customer support for further assistance.

Mar 12, 2024

How Do I Update Information In My Metro PCS Account?

Metro PCS customers have the freedom to access their accounts online whenever they need. This can only happen if you have registered for an online account. The online account gives you permission to control your account including the information therein.

Registered customers can view their bills, service plans or information regarding their account settings and phone usage. Checking the account regularly enables you to be abreast with your current bills and to monitor all your services. The action enables you to choose the right plan that suits your needs best.

How Do I Update Information in My Metro PCS Account?

Simply follow the guide below. Start by:

  1. Going to Metro PCS website
  2. Choose my account link and proceed to log in or register
  3. Enter the account details including your password
  4. Browse through the services therein such as address, phone number, name, pay my bill, change plan etc.
  5. Click on the service you need or the information you want to update
  6. Make the changes and click confirm to save the changes

As a customer, you should always log out by clicking the button after you are done to ensure nobody changes any information when you are not there. Protecting your account should be a priority to keep your sensitive information safe. Contact Metro PCS customer support for any clarification or assistance with your account.

What Other Services Can I Enjoy with Metro PCS?

Customers can track their phone calls or view their call history. This is a feature that all customers enjoy regardless of whether you are on prepaid or postpaid service.

In order to track your Metro PCS calls, you can use online service or contact Metro PCS customer support directly. However, when using the online service, you need to upgrade your account on the website or have a basic account.

What Is the Meaning of Upgraded and Basic Accounts?

The difference really is in the unlimited data offered in the upgraded plan. An upgraded Metro PCS plan offers comprehensive payment history of up to three months including your personal account data. The data access is regardless of the account. The call history is recorded for viewing for a designated time. Customers can opt to register accounts is they don't have an online account.

Why Should I Have a Metro PCS Account?

Having an account makes work easier in account management. You can update your contact information or any other information at your convenience and at any time. Besides, it makes it easier for you to get your phone back in case you lose it as the account owner is known.

Plus, you can log in to your account and review your call history, payments or account history with ease. Tracking calls is an awesome feature that customers appreciate. However, you can enjoy it best when you have an online account.

You can accomplish it by using the drop-down menus to manage the account or access anything including call details, account usage & activity or to view the list of accounts. Customers can review all the calls received or made in the designated time.

In order to see the details of the call, just select the number to view the details including usage and financial transactions. You can see the call duration and cost. The data helps customers manage their prepaid plans more efficiently as they can identify where there are extra expenses.

Customers can change the name on their caller ID to one they desire. First, you need to contact Metro PCS customer support. Notify them of your intention to change the caller identification information. The customer support agent will need the details of your phone number and the account PIN for verification that you are the account owner.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Update Information in My Metro PCS Account?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Update Information in My Metro PCS Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Metro PCS

Asked 4 years ago
Updated 16 days ago
Viewed 2,811,526 times
Metro PCS
Update information on Metro PCS account
contact Metro PCS customer support

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!