How Do I Recover Access to My NFL.com Account?

If you have lost access to your NFL.com account, follow these helpful tips to regain access.

Nov 18, 2019

NFL.com is the official website of the National Football League. The NFL is the American football league that is made up of 32 teams. The NFL season runs for 17 weeks in a regular season, typically from early September to late December.

NFL.com allows NFL fans to connect and stay up-to-date with the brand. When you create an account with NFL.com, you can participate in NFL fantasy game teams, watch NFL games, purchase NFL tickets and NFL branded items. If you have lost access to your NFL.com account, follow the instructions outlined below to regain access.

Forgot Password

  1. Go to www.nfl.com

  2. In the top right corner, select 'Sign In.'

  3. Under the sign in box, select 'Forgot Password?'

  4. You will be redirected to a new screen where you can enter the email address associated with your nfl.com account. Click on 'Request Password Reset.'

  5. Wait to receive the email and follow the prompted instructions to set a new password for your account.

Forgot Username

You can sign in to your NFL.com account with your email address or username. If you can't remember your username, try to repeat the 'Forgot Password' instructions (as outlined above) with each of your existing emails. Check all of your emails to see which one gets the password reset instructions.

Reach out to NFL.com Help Desk

Unfortunately, NFL.com doesn't have a customer service phone number, live chat, or email support that you can reach out to. If you're having trouble with your account, it's recommended you try searching for your particular issue with the NFL.com Help Pages.

Submit a Customer Service Ticket with NFL.com

If you believe you are having technical issues with your account, you can submit a request for help with the NFL.com website.

  1. Go to https://digitalcare.nfl.com/hc/en-us/requests/new?ticket_form_id=59077

  2. Under the 'Please select a ticket form,' choose 'NFL.com Website.'

  3. Fill out your contact information and the details of your login issues.

  4. Under 'Category,' choose 'Information Request.'

  5. You have the option to add attachments if that is necessary or relevant to your issue.

  6. Select 'Submit.'

  7. It can take several business days before you receive a response. You will be contacted via email with a response with the details on the next steps you should take.

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How Do I Recover Access to My NFL.com Account?

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