Guías paso a paso para resolver problemas Optimum

Instructions to help with popular customer service issues

Popular Optimum How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Optimum customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Optimum customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Optimum customers

Ongoing Cable TV issue with unauthorized channels.
Cable box isn’t turning on
My bill went up when told it wouldn't change
I have called ** times to get my old number ***-***-**** ported to my new account. Opti...
Where is my technician?
Disconnect Service with Optimum
My Samsung Optimum Cable keeps showing error has occur please call customer service...
I want to cancel optimum service and switch to Verizon. I can drop off my own boxes and...
I have nor cable tv service to my tivo via cable cards or to my drv
I cannot connect to there hotspot called AlticeWiFi i am in range i have * bars but whe...
Phone service has been out for five days
Installed router and could not sign on to optimum.net. Says incorrect name and passwor...
How the **** does one speak to a PERSON to set up a new account???
I had channel *** English soccer for many years but recently soccer was moved. Where di...
I was promised a $*** gift card when I signed up for Wifi, but never received it. Where...
I was promised a $*** amazon gift card when i signed up, but i never received it. Wher...
Need to cancel existing appointment I made today due to ordering by mistake. Name is Al...
Cancel new service appointment. I no longer want any appointments. Name is Alexander Ca...
See more issues reported by Optimum customers

Does GetHuman write how-to guides because they are a partner of Optimum?

GetHuman has no affiliation whatsoever with Optimum, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Optimum have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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