Guías paso a paso para resolver problemas PLDT

Instructions to help with popular customer service issues

Popular PLDT How-to Guides

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¿Cómo obtengo soporte técnico de Pldt?

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve PLDT customer care issues, it is something that we often do for larger companies. A larger company example would be our Skype how to guides page. And also our AT&T guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your PLDT problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common PLDT customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing PLDT customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other PLDT customers

No response in applying PLDT Fiber, the service request number ********** they sent is...
Handset no longer functioning well and needs to be replaced. **Phone no ********
I would.like to r equest for a changr in handset. Its no longer functioning well
follow up request about my application* ref* for my service application is **********
My phone still not working kindly check *Thank you
LOS. I always pay my internet bill in advance.*There's no problem with the connection i...
I've applied for PLDT Fibr Plan **** last Dec. *, ****, then on Dec. * ,**** they had...
How can i request copies of my pldt bills*SOA. My old email and cp number is no longer...
Magkano po babayaran kung ipapalipat po ng address at name un fibr namin
Any update.regarding my application
Hi, i bought a new telephone (not from pldt) id like to use it and the handset from pld...
No internet connection for almost a month. Have been reported several times, but no one...
Good evening I just want to report with regards my Pldt Migration,because it’s been * m...
Good Day,**I just want to follow up on our phone* *-***-****, it was already report wi...
Hi, Good Afternoon, I am a prepaid subscriber using Smartbro with number *********** wo...
follow up on installation ********** can't speak with human about the isseu on hotline...
I would like to ask regarding the status of my repair request no. ********. It's been a...
Im not quite sure yet, but because of coz y
See more issues reported by PLDT customers

Does GetHuman write how-to guides because they are a partner of PLDT?

GetHuman has no affiliation whatsoever with PLDT, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of PLDT have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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