How Do I Reset My Username and Password with Pnc Financial?

Your password and user ID are the two pillars of security concerning your PNC account. If you need to change them, you can log in to the website or mobile application. Regardless of the option you choose, it is a straightforward process seen in the guide provided above. You can also call customer service for further assistance.

With the ever-growing cybercrime cases across the world, making sure that your personal data is safe should be a priority. There has been an increase in the number of cybercrime cases related to online banking services over the past few years, with billions of dollars lost through such schemes. If you use any online banking service, your username and password should be guarded at all times.

There are times when you may need to reset your PNC online banking password and username either because you suspect unauthorized activity from your account or you simply forgot your current password or username. Whatever the reason, making these changes as early as possible is key to safeguarding your account and finances.

To change your online banking password with PNC, follow the procedure below.

How to Change Your PNC Online Banking Password

Changing the password to your online banking portal with PNC is relatively easy. To set a new password:

  1. Log in to the online banking account.
  2. Navigate to the customer service tab.
  3. Select the pin and password option under security settings.
  4. Click modify the password and enter the password you want to use.

To improve the security of your online banking account, there are specific criteria your password needs to meet. You should use a password that is unique to your PNC account and is not shared with any other service. Also, avoid using passwords that you have used with PNC before. To make your password as strong as possible, use 8 to 20 characters, including letters, numbers, commas, and special characters. The words used in your password should also be unique and difficult for someone to guess but easy for you to remember.

How to Reset Your User ID with PNC Online Banking

Just like the password reset option, changing your user ID should not be a problem.

  1. Make your way to the customer service tab on the PNC website after logging in.
  2. Navigate to security settings and select user ID.
  3. Key in a new user ID under the modify user ID option.

Similarly, there are specific criteria you need to consider when creating a new user ID for your PNC Mobile Banking portal. It needs to have a minimum of 8 characters and a maximum of 20, including letters, special characters, numbers, and commas. User IDs cannot be similar to your account number, Social Security number, or your online banking password. Although it is not case sensitive, it is impossible to use spaces. You are only allowed to use two special cases (@ and _), and each one of those can only be used once. Additionally, consecutive characters cannot be used for the special characters and cannot be used at the beginning or the end of the user ID.

How to Change Username and Password With PNC Financial Using the Mobile App

  1. Log into the PNC mobile application.
  2. Select the main menu from the top left corner.
  3. Navigate to control the hub on the lower right section of the menu.
  4. Select "sign in biometrics" and tap "change user ID" or "change password" and follow the guidelines displayed on the screen.

If you experience any problems when setting up a new password or user ID, contact customer service.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Reset My Username and Password with Pnc Financial?

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How do I reset my username and password with PNC Financial?
How to Change Your PNC Online Banking Password
How to Change Username and Password With PNC Financial Using the Mobile App
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