Guías paso a paso para resolver problemas Playstation

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

I got banned for a reason for something my family member did and he was very young and...
help me i dont remember my playstation password and i am not getting an email whit the...
I connected my controller to my iPhone and then disconnected it, I now need to reconnec...
It all started April * or * when Modern Warfare had an update which I installed, but wh...
My PS* is a year old with me. I bought a game (Red Dead Redemption *) the first disc co...
somebody hack my account and got me banned.
I had redeemed the code and the game yet did not arrive
Just wondering when will cyberpunk **** will return to the ps store
Hi all,*My PS ID is Psychovicinho. *I purchased the game Spiderman on my PS NOW subscri...
Downloaded the season pass * for borderlands and one of the things won't download but e...
I thought I canceled my psn subscription but I just got charged for subscription. And I...
I am unable to log into my PlayStation
I’m getting a error code where I’m not able to buy PlayStation plus when I have a ** pl...
I need to obtain transactions from a game but they aren't appearing on my account.
Console freezing and crashing
I am able to be in parties but can’t do anything online with friends
I purchased a game on my PlayStation store and it took the money from my bank account b...
Hi, I own a pair of your rose gold PlayStation headsets. My son has lost my wireless ad...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!