Guías paso a paso para resolver problemas Playstation

Instructions to help with popular customer service issues

Popular Playstation How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Playstation customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Playstation customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Playstation customers

I have been trying to buy the Fortnite Crew pack for the past few days and when I do tr...
I ordered and payed for a PS* in August of ****. I have NOT received it. The tracking...
A few weeks back I received an invitation to a private queue to PlayStation direct and...
I received a ps* private queue invitation a few weeks back and purchased a Digital ps...
I ordered a PS* missed the delivery there was no *rd attempt to re deliver my package I...
I want to change the phone number for my *sv on my PlayStation account because I no lon...
Recently my account was hacked and my card was used to buy a bunch of Fortnite coins an...
Yesterday I purchased Diablo * Resurrected for the PS* on the PlayStation store. I play...
Games keep crashing on the ps*
Said I have primary account activated but don’t know which one . Have to wait six month...
Hi, *last friday I bought the PlayStation Plus Abo for ** months for **,**€ with **** F...
I made an in game purchase and the money has left my bank but I have not received the p...
I need a customer support number for fifa ** please
My persona * royal themes and avatars haven’t popped up in an email as a code and it’s...
My PlayStation * account got permanently suspended I was a hacker I don't have a comput...
Messages not loading. Not in the app, not on the playstation *
I bought some games to play with my boyfriend but due to his physical disability he's...
I want to take my ps* to primary but doesn't work *I did it in the last * months*Now I...
See more issues reported by Playstation customers

Does GetHuman write how-to guides because they are a partner of Playstation?

GetHuman has no affiliation whatsoever with Playstation, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Playstation have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Playstation Reference

Guidance for Other Companies

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