How Do I File a Claim with Progressive?

Filing a claim with Progressive is a relatively simple process. Although some policies require you to call the company for support, it's a good idea to visit the company's website first to make sure you get the phone number specific to your coverage. In case your policy supports online filing, you'll need to have your Progressive account login info ready.

Progressive Insurance offers a wide range of coverage options, protecting everything from boats to houses. Plus, the company offers bundles so you can combine your insurance plans for easier insurance management.

No matter your plan, accessing Progressive's website is the easiest way to get started with the claim process.

File a Progressive Claim Online

Since Progressive offers so many insurance plans, the process of filing your claim will depend on your specific situation. In some cases, you can complete the claim online. In other cases, you'll have to call Progressive.

Generally, you can file a claim using the following steps:

  1. Go to Progressive's website.
  2. Look for "Claims" in the top menu bar.
  3. Log into your policy.

Here's what you can expect for each type of claim.

Auto Claims

After filing your claim by phone, online, or through the Progressive app, a customer service rep will walk you through the inspection and repair process. After selecting a repair plan and scheduling your appointment, your car will be fixed under Progressive's management. If your car is totaled, Progressive will look at your policy to see if you qualify for compensation.

Property or RV Claims

For both property and RV claims, you'll need to call Progressive to start the claims process. For property claims, Progressive will connect you with the agency you purchased the plan through. For RV claims, a Progressive agent will walk you through the filing process and help you set up any necessary inspections. You should still visit Progressive's website and log into your policy to you get the specific phone number assigned to your policy.

Motorcycle, Boat, and Other Claims

For any other claim, you'll need to call Progressive. Your support agent will help you start the process and ask for info like your policy number, name, contact info, and information regarding the need for inspection or repair services.

File a Progressive Claim by Phone

By starting your claim on Progressive's website, you can be sure you get the right phone number for your specific insurance policy or enjoy faster service by completing the process online. Progressive offers a free support number that you can call to start the claim process.

When you call Progressive, be ready to provide your name, policy information, and info regarding the reported incident. You can also use Progressive's free support line to learn more about what your policy covers.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I File a Claim with Progressive?

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