Guías paso a paso para resolver problemas Redbox

Instructions to help with popular customer service issues

Popular Redbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Redbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Redbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Redbox customers

My credit card has been blocked and I want to know why
We were snowed in and couldn’t return our movie until today. The man I talked to before...
Rented the movie The Stand In on DVD it says disc error this disk does not have a playb...
Redbox shut down before dispensing dvds would like a refund am not at all happy with th...
Charged my card but didnt give me any movies
I rented Tom and Jerry and I believed it was the new Tom and Jerry and it is an old one...
I want my refund. I was charged wrongfully for that last two Sunday's
One of the movies I rented skips
Tried to log in with my password email to use my legend points for last two rentals..it...
I never received the movie
Tried to Return movies at three different boxes all of them down. Don't think i should...
My card was changed ** and I never used it
I rented a DVD for * days I'm wondering what time it has to be back before this late to...
You guys are still charging me for a money a sent back a month ago you guys owe my ** d...
Balance due to receive credit
My order is not delivery
Misplaced disc, are there any customer service options available to avoid paying...
Can not hear the main characters talking but you can hear the music add all the backgro...
See more issues reported by Redbox customers

Does GetHuman write how-to guides because they are a partner of Redbox?

GetHuman has no affiliation whatsoever with Redbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Redbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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