Guías paso a paso para resolver problemas Rockauto

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

Auto Haven processed a return last week for receiving the wrong part in the mail. Order...
I ordered struts for the same car. The same card number same expiration date the same d...
I need to return a warranty item for the cash value do not need another item had to pur...
Why was I only refunded $**.** for a part that coast almost $**.**. please give me a ca...
I just ordered a heater core assembly for my **** Ford F-*** the hose is right but a co...
I'm trying to place an order with RockAuto can you help or not?
I need to order six items from RockAuto
I ordered rotor andbreak pads bit they are the wring size. Can someone please help me w...
Order * ********* *Incorrect part*Need help to grt correct sized part to fit my vehicle
Earlier this afternoon, I have ordered window regulator and motor for my **** BMW ***i...
I forgot the confirmation number. I ordered a window regulator with motor, from RockAut...
******** service with refund me or send me my f ing part!!!!!!!
order * ********* wrong part. one hose not long enough. probably because of multiple...
I received a gift certificate code * GCGOLDM***GWRU exp date ********* and when I went...
How long does it takes to get parts when order
I did not accept the part *********. I purchased on * jan **** and returned the damage...
Never received my car part I ordered from rock auto I have been waiting since November...
iam trying to find out if this part will fit my truck it **** ford ranger wiper switch...
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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