Guías paso a paso para resolver problemas Rockauto

Instructions to help with popular customer service issues

Popular Rockauto How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Rockauto customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Rockauto customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Rockauto customers

Package was lost by Post Office.*Please send me another at no charge.
My parts got sent some were else by FedEx over ** days ago
I bought a part that did not make it to me so I requested a refund where's my refund
WHY IS NO STORE IN BROWARD COUNTY,FLORIDA POMPANO BEACH
I request for a refund because I ordered a part from you guys an it did not make it to...
I am looking for a door Striker U shape. For a **** Chevy blazer. *.* Lt . * door. * wh...
How to get core charge back and return the old part
Received Order ********* today and in the order were * spark plugs but, when*I received...
My order hasn't arrived yet and the FedEx site says it's delayed.*The original promise...
I ordered a continental pro timing belt kit but the belt inside the kit is not for the...
Want to return items that are unopened but new
Needing an alternator for a ***Toyota pickup *.* engine V* four by four
You advertise " all the parts your car will ever need. I need a wiring harness,engine...
I paid for overnight shipping for a reason I've got to have my truck fixed and at the s...
To whom it my concern,*Order number **********I ordered two calipers and one of them ca...
Catalytic converter failed before a years worth of use caused check engine soon to come on...
Need a starter for a **** Dodge charger *.* L AND A V*
My order number is ********* purchased and installed in dec of **** my catalytic conver...
See more issues reported by Rockauto customers

Does GetHuman write how-to guides because they are a partner of Rockauto?

GetHuman has no affiliation whatsoever with Rockauto, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Rockauto have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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