Guías paso a paso para resolver problemas Samsung

Instructions to help with popular customer service issues

Popular Samsung How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Samsung customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Samsung customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Samsung customers

replacement order i was told check if product in stock
Galaxy watch * classic burning my skin
I returned an item on September **th but still haven't had the refund applied to my aff...
I'm trying to log into my Samsung account but it won't let me cause it send verificatio...
Dear Sir*Madam*A Samsung update was loaded automatically through the night while I slep...
I SENT MY PHONE IN FOR A BLACK SCREEN PROBLEM AND MY PHONE WAS DAMAGED DURING SHIPPING...
I can't sign into my samsung account. I know the ID and password, that's not the proble...
I need to know how to download discovery plus app
I have a crack in my Samsung series * TV sctreen
Can't send attachments in messages
Can't send pictures in messages
tv froze can’t change the channels
Had a chat with a representative for a watch repair received a ticket number and was to...
I made a reservation for a trip on October ** I can’t use that date I have to change it...
I was sent the wrong samsung watch. I would like to return it and receive the correct one.
I need to speak to a customer service representative to help me gain access to my accou...
Can't access my account with two step verification because it has the wrong number
Hi i have mistakly deleted my photos and videos from my file manager that i have kept i...
See more issues reported by Samsung customers

Does GetHuman write how-to guides because they are a partner of Samsung?

GetHuman has no affiliation whatsoever with Samsung, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Samsung have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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