Guías paso a paso para resolver problemas Samsung

Instructions to help with popular customer service issues

Popular Samsung How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Samsung customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Samsung customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Samsung customers

I need a replacement remote for my UN**AU****FXZA **" Class **** Series LED *K UHD Smar...
I need to cancel an order. The order number is *US*********. Please connect with me s...
Someone have contacted me and said it’s from Sam Samsung that I won $***,*** please let...
S** ultra caught fire. Contacted Samsung. Received ticket number in email. Received ema...
I would like to know the how to uninstall DirecTV and then reinstall it
My tablet and phone came back to me after I sent it out to be fixed. Only my phone has...
Phone locked by update no password
The phonenumberis wrongin Samsungaccount
Cannot get smart tv channels
I bought my Samsung refregarator from Cosco.i received the message call the ccontact ce...
Need to contact customer service with another debit card number for my parts order.
Need to speak about an order. Having an issue with order
I am considering buying a Samsung model UN**AU****FXZA, TV set. I want to know if a v...
Continuing problems with ice maker, has quit again, reset does not work. Water pressure...
Don't know my code to download apple tv
What do you do to get information (phone numbers)
When I sign into my account is says Chrome is signed in also
I returned my phone, but I have received my refund. Tracking * ************
See more issues reported by Samsung customers

Does GetHuman write how-to guides because they are a partner of Samsung?

GetHuman has no affiliation whatsoever with Samsung, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Samsung have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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