Guías paso a paso para resolver problemas Sony

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I have a WF-c*** wireless ear buds and they quit working! I just got them for Xmas! It...
I need to cancel my play Station Now I been trying to call you people since *:** this m...
I can't access my account information because my ps* just tells me error
I bought Apex coins but I don't have them in my account. I reset the game five times an...
Hi, I won a Sony TV. I have paid for the shipping, but I keep getting messages to give...
Charge back because my accounts wallet purse and everything was stolen. I will pay the...
Somebody hacked my account
Someone is logging me out my account
I have changed phone number's and can't receive * Step Verification Code.*I've tried to...
Want to speak to someone from playstation about my playstation plus subscription Being...
Trying to buy gta* for my ps* and my credit card not going through help please
Logging into my secondary PlayStation account
I tried updating my ps* and I received an error code and couldn't install the software update
My very large Sony TV has had no sound for days. I tired everything I could think of an...
My PlayStation * won’t cut on
This past Saturday, I recently purchased the PS* and traded in my PS* console at a Game...
Hello, I changed my number and I did not receive the verification code for my ps*
I forgot my password and I got a password reset email but the mobile number isnt my num...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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