Guías paso a paso para resolver problemas Sony

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

*I need Sony to update my TV and help me get Apple and HBO Max downloaded on my TV. TV...
Tengo una cuenta de PS* perdida me gustar*a saber que paso no tengo el correo ni la con...
I am trying to create a Sony account and its that email and address and pass word is in...
TV has updated firmware and software but freezes and reboots at least once basically ev...
My account was stolen from me and now it has been banned, I need help restoring my account
Inventory questions about the PS* console. I need to order several consoles, and having...
I'm having problems getting a PlayStation * by them doing now online orders I don't und...
CANCEL HBO Max and Hulu. **.**! *.***Refund my debit card .
My Netflix app which is on my Sony Bravia tv will not open.
I lost my account I need it back
Impossible to solve my problem. Chat didn't found my account information n phone machi...
need help with sony camera
I have a Sony tv and the audio will not play. This happened less than a month ago and...
Hi, my girlfriend logged out of my playstation account, and I've tried resetting the pa...
I'm trying to get some help in connecting my S master DVD player amplifier to my Insignia TV
I switch to ps* from Xbox and I don’t know my password to my Xbox account I want that a...
Someone hacked my account and my financial institution shut them down after making a fe...
My ps* controller will not connect to my ps* console. I have tried plugging in the usb...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!