Guías paso a paso para resolver problemas Sony

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

Can’t access my account
I bought a PlayStation card that was $** and I bought a crew pack and it never loaded i...
I purchased a Sony ** inch TV and a Sony sound bar and the audio is delayed when we watch tv.
I have a question about ps* email
XBR**X***H tv stopped workin
My PlayStation account is locked and I don’t have an email to change the password
I was playing project cars for my ps* and the disc randomly came out
I'm being charged * times a month for * system
Can't get my Ps* out of safe mode and keeps saying please connect controller
Hey someone has been using my Visa credit card to purchase stuff on Sony electronics st...
Ex boyfriend stole ps* that I'm laying from rentacenter. Will u suspend or locate the g...
When I insert my disc, it's says insert my disc. When I inject the disc and reinsert th...
NetfliX APP does not fuction as intended.(error code for any content attempted to strea...
I am locked out of my account because I no longer have the phone number for * FA. Help
I lost my phone that was used for my psn and I have the * step verification. I cannot s...
My mobile no is ***********I can't watch any items in sony liv in my lapy *I have alrea...
I my TV is not working , it’s like the TV is blank.
MHC-V** only had it for about * months for Best Buy is no longer turning on. No indicat...
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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