Guías paso a paso para resolver problemas Sony

Instructions to help with popular customer service issues

Popular Sony How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Sony customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Sony customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Sony customers

I don’t have access to my * step verification phone anymore
When I put in a dvd the player interrupts and say: audio outputs temporarily muted. D...
I got my software updated on my account and I don’t have all my games I bought on the g...
I got banned and I didn’t do the charges I was hacked
Having wi-fy connectivity problems
My hdmi port broke and will not connect to tv no picture I just want it fix please
Im trying get my registration code for my sony tv
At **:** pm I got disconnected from the PSN network and the message said that I am perm...
Cant get on my account
My disk drive on my PS* is messed up... the disk will not ejected on its own.
Trying to connect Vizio Sound Bar (surround sound) to my Sony Bravia TV but can't get t...
I can’t connect my wireless PS* controllers to my PlayStation
My account got stolen from a random person...
I’m playing red dead on PS Now and it’s very glitchy and lag he I have checked my Inter...
I bought code for tom Clancy’s rainbow six siege code and when I entered the code for t...
when I turn the TV on The green power comes on for ** sec or so then the red standby bu...
My ps* console went out on me. And I tried to reset everything and I'm now locked out...
Accidentally threw out horizontal base for PS* need to purchase new one
See more issues reported by Sony customers

Does GetHuman write how-to guides because they are a partner of Sony?

GetHuman has no affiliation whatsoever with Sony, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Sony have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Sony Reference

Guidance for Other Companies

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