How Do I Request a Refund to a Gift Card from Starbucks?

Log into your Starbucks account online to request a refund to a Starbucks gift card. Select Order History from the menu at the top of the page and then click on Gift Cards. Find the items you want a refund and select Refund from the drop-down menu. After confirming that you requested a refund, you'll receive an email from Starbucks.

Jul 13, 2023

You can request a refund to your gift card from Starbucks If you're unsatisfied with your purchase. You can get money back from any gift card purchases made online or over the phone. Here are the steps to request a refund to a gift card from Starbucks.

1. Log Into Your Starbucks Account

Sign in to your Starbucks account and select Order History from the menu at the top of the page. Find the gift card purchase you want to get a refund and select the Refund tab from the drop-down menu.

2. Find the Items You Want a Refund

Once you select your item, you can view the details of that transaction. Select your gift card order again. Enter your email address, password and gift card number in the appropriate fields, then click Submit.

3. Select the Reason for Requesting a Refund

Select the reason for your refund request from the drop-down menu, then click "Submit. You can choose from a drop-down menu of reasons for requesting a refund. These include:

  • Incorrect item or order.
  • Damaged merchandise.
  • The product is not as described.

If none apply to your situation, you can write something else. This will help expedite the process. However, no matter what reason you provide, Starbucks will still require proof before it issues a refund.

4. You'll Receive an Email Confirming That You Requested a Refund

Starbucks will update your request status on the website when you request a refund. You can also check the status of your refund at any time by logging in to your Starbucks account and selecting Order History. Starbucks will email you a confirmation once it has processed your request.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Request a Refund to a Gift Card from Starbucks?

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