Guías paso a paso para resolver problemas Steam Software

Instructions to help with popular customer service issues

Popular Steam Software How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Steam Software customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Steam Software customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Steam Software customers

I purchased over * usd on my steam account but i still cant friend my friend?*I bought...
He tenido un problema con la tarjeta de steam de **$. El codigo al rascarse es ilegible...
Cuando me puse a rascar la tarjeta de steam, el papel estaba muy pegado y se salio todo...
Zuviel gekratzt, nicht lesbar
Al rascar el c*digo de la tarjeta se me ha roto i no puedo leer el c*digo completo.
I keep trying to log into my steam , and my account name says it’s Oliviad but whenever...
I need to re download a game from steam
I purchased a steam card for my grandson in November ****.. Is it still good
When I scratched the card the whole barcode came off. I cannot use it and the store I p...
I pulled off my tab and can not read code
Steam account got hacked and I have spent a good bit of money on games.
I need a refund on the cards purchased they are damaged and unusable the amount spent w...
Someone added me as a friend request, Everg*ow, saying that someone impersonated me and...
Dear sir*The following steam card i have bought in koln Media Markt *But no money on...
Can you tell me if there is any monies on this Stream $**.** card?
I accidentally scratched off a few letters from the back of an unused £** gift card (as...
I pulled the sticker off of my steam gift card and I can't see my code
I mistakly over scratch my card
See more issues reported by Steam Software customers

Does GetHuman write how-to guides because they are a partner of Steam Software?

GetHuman has no affiliation whatsoever with Steam Software, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Steam Software have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Steam Software Reference

Guidance for Other Companies

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