Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
questions about adding a new line
I suspect an employee erased my call records for the last billing cycle and has given m...
I need a manager that is above a Customer Service Supervisor to help. not by phone, by...
good morning, I'm reaching out to you in HOPES I can speak (by on-line) to a supervisor...
I AM HAVING A PROBLEM WITH MY CONTACTS WHO SAY THEY HAVE A PROBLEM CONTACTING ME ON MY...
Would like to open new line
Need to talk to somebody in person about service for the elderly over **
hello- i am revicing a voicemail error message while trying to set up voicemail.
I need to get my original phone number back, which is still currently active on the acc...
would like new service switch from att
Full refund for charges That I do not have and was. Charged **$for and i do not have an...
I stopped at T-Mobile store and was trying to get a SIM card for internet the employee...
I came into the store to see about getting internet on my tablet and the guy that helpe...
Phone no longer able to connect to network
Hi. I am miffed by the long wait times for calls to t-mobile accompanied by ads and el...
Calling about data coverage. Going to Mexico this weekend
Need to cancel the lines for the apple watches, as of right now I don't need them. Went...
need to cancel my plan
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.