Not only do we write step by step manuals for how to solve common T-Mobile customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing T-Mobile customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other T-Mobile customers
Service suspended however I already made an arrangement.
I got a tru connect phone not even a week ago and My phone is dead and won't take charge
I guess I was wondering why my bill this month is **** and last month's bill was like o...
Need to discuss my bill
My phone will not let me make calls or use the interner
hello my name is Donna Smith....I am sending this email because I returned the samsung...
I was on chat and got disconnected. Had filled out forms and submitted to switch to a m...
Trying to activate SIM card for wireless hotspot but can’t. Also trying to create an o...
Need to cancel an exchange
Need to talk to customer service because i made a payment and it is not showing on my a...
Need to block a number
Someone trying to call me says my phone is always busy.******** I was talking to someon...
*g internet is offline, how do I reconnect?
How can I keep my old phone number when upgrading a samsung phone?
I have *, one time payments, that havent posted to the account and I would just like a...
Reporting on the death of your customer
Does my plan cover calls when traveling outside of the United states?
** months of being screwed over... putting it in this message with deatail would be lik...
See more issues reported by T-Mobile customersGetHuman has no affiliation whatsoever with T-Mobile, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of T-Mobile have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.