UPMC Customer Service

Contact UPMC & solve common issues

Use UPMC's Phone Number

UPMC's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about UPMC. Below you will also find the phone and non-phone-based contact information we've gathered.

UPMC: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for UPMC.
There's more!
Click below to show 4 more questions, answers, and complete guides to common UPMC customer support problems.

Contacting UPMC customer support

Below you can compare and contrast the 7 ways to contact UPMC by looking at which ones are the fastest and which ones other customers recommend the most for solving UPMC customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPMC across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
412-432-5500
Customer Service
2 mins93
800-854-1745
Billing
3 mins92
hospitalbill@upmc.edu
Customer Service
< 38 hrs98
Online Help at upmc.com
Customer Service
< 2 hrs21
800-533-8762
Customer Service
3 mins47
Online Help at upmc.com
Contact Us
< 3 hrs48
412-647-2345
Corporate Offices
4 mins8

Does GetHuman work with UPMC?

GetHuman does not work with UPMC's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPMC at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPMC's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UPMC at a Glance

UPMC has no chat option
UPMC has 1 customer email
UPMC has 2 help forums
UPMC has no twitter handle
UPMC has no facebook page
Contact information overview

Answered on this page:

How do I find a primary care physician?
Do I need a referral to see a specialist?
What is UPMC's visitation policy?
Solutions to common issues

Contacting Other Companies

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