Not only do we write step by step manuals for how to solve common Verizon customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.
Problems recently reported by other Verizon customers
Fraud department and dispute
I am trying to activate a new phone
I need my phone unlocked. I would like a representative to unlock my phone so I can uti...
Help with my elderly father's account in a nursing home
Trying to pay bill. Your AI NEVER ASKED WHAT I WANTED TO PAY. I CANT AFFORD ***.**.
Having issues with my jetpack hotspot and also the hotspot on my phone, it connects but...
Phone displaying SIM CARD IS PUK LOCKED. HELP ME PLEASE UNLOCK PHONE
Need to have my service cancelled
Need to talk to a customer service agent
Transferring phones. Bought a new phone and need to transfer it
Want to cancel my line
I’m mIssing important calls because my phone doesn’t alert me. I’m not hearing or seein...
My partner deactivated my * *******-**** *I have used as my primary business line for o...
Tablet with Android messaging: "Google Services Keeps Stopping"**How do I correct this...
I just want to know month and year about my cell when I bought it
I would like to know when I bough my cell from you !
Trying to activate a new iPhone
Android tablet keeps getting "Google Services Keeps Stopping" messageSee more issues reported by Verizon customers
GetHuman has no affiliation whatsoever with Verizon, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.