Guías paso a paso para resolver problemas Verizon FiOS

Instructions to help with popular customer service issues

Popular Verizon FiOS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Verizon FiOS customers

My living room tv has been having issues with black outs and connectivity and I’ve trie...
My cable box seems to have stopped working.
I paid my blli no tv.*Hw can I restore y tv now
Need to upgrade my router.
no cable. internet or phone
checking if we have Fios ONT box installed? otherwise we need it installed asap, thank...
My tv channels aren’t working. The picture and the sound is messed up
I need to move my router to a different place in my home as well in my office.*My home...
I am very disappointed in the respond time for the remote to react to the tvs. For exam...
My Automatic billing number for my bank to pay *Verizon FIOS ( internet,TV, landline) w...
My tv remote is not working. I need a new remote
one of the cable boxes keeps shutting down. Every day I am forced to unplug the box nu...
I need to reset my router to factory settings. WiFi * router
reinstating my service
Billing issue. Certain discounts were not applied.
Verizon FIOS cables are hanging on the street and represent a safety issue
Can’t get internet nor net flux or much else*I turned box off and on*No good*Please cal...
Just wanting formation on canceling my Verizon cable and keeping my Verizon internet, p...
See more issues reported by Verizon FiOS customers

Does GetHuman write how-to guides because they are a partner of Verizon FiOS?

GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!