Guías paso a paso para resolver problemas Verizon FiOS

Instructions to help with popular customer service issues

Popular Verizon FiOS How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Verizon FiOS customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Verizon FiOS customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Verizon FiOS customers

Trying to setup my Wi-Fi but when I picked up the package all the pieces wasn't there a...
All of my Verizon service has been out since **** am*My neighbors also *If this is not...
I keep trying to cancel HBOMAX, STARZ and SHOWTIME but somehow they just never go away-
Blurry tv picture, slow download
I recently retired and need to reduce my cable bill. Can you help me please. I am very...
wifi drops for approx * mins every ***** mins
I just had Fios installed and the HD tv doesn't look HD. I just had Fios installed and...
My exterior installation was never completed going back to February. We were told some...
My bill has increased. I would like to lower the payment .
I am not able to connect to the internet even after troubleshooting myself.
Service is offline. I’ve already rebooted the router several times and have checked all...
My off on button is not working -*I have a new remote & how can I connect this so I can...
Just had Verizon fios installed Friday Cannot seem to find out how to get my One year f...
Change my plan for FiOS
I ordered one new phone and * were delivered. One to FL and one to Winfield IL. Agent...
I spoke with a customer service agent to order a new phone. The agent billed us for th...
My fio internet is not working.
Trying to pay my bill over the phone but don’t have my account number
See more issues reported by Verizon FiOS customers

Does GetHuman write how-to guides because they are a partner of Verizon FiOS?

GetHuman has no affiliation whatsoever with Verizon FiOS, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Verizon FiOS have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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