What Questions Should I Ask Verizon FiOS When Shopping for an Internet Provider?

By asking internet service providers the right questions, you won't have to wonder about things later or get hit with something you didn't know about. Combine the questions found here with some of your own questions to get a thorough understanding of the program before you sign up for their services.

If you want to know what questions to ask Verizon FiOS when looking for an internet provider, this article can help. Not only will you find the answer to this question here, but you will also find answers to many more questions about Verizon FiOS.

Questions To Ask Service Providers

It can be quite daunting when you are shopping around for internet services, especially if you don't know what to ask about. However, it is important to get all the facts about the services the provider offers before signing any contracts. Below you will find questions you should ask to make a more informed decision when purchasing internet services.

How Much Are Your Fees and Charges?

Of course, you already know to ask about the cost of Verizon FiOS internet service plans, but there are other fees and charges you should know about. These charges include fees for equipment rental, installation fees and late charges for missed payments. You might also want to find out if the price they quoted you will ever go up.

Are There Data Limits?

Some internet providers may place restrictions on your internet usage service, known as data limits. Internet service providers may offer hard data limits, soft data limits, are may not have any data limits.

Both soft or hard-limit data plans come with a certain amount of internet data usage. With a soft internet data plan, your internet speed will slow down significantly once you have used up all your data, and with a hard data limit, you might continue using the internet but will have to pay overage fees or be cut off.

Do You Throttle Speeds?

While most internet service providers advertise no data limits, you may find a different story after reading the fine print. Your internet speed may throttle or slow down once you reach your soft data limit or when the network is congested. Ask the provider which is the case with their services.

What Are Your Speed Options?

You should always determine which speed options work best for you. The faster your speed, the more you will pay. How much you download and stream also affects your speed. For example, 5Mbps of speed is required to stream HD videos, according to Netflix. Different internet service providers have different options available when it comes to speed and each may cost a different price.

Are There Any Contracts to Sign?

Before signing any contracts with a service provider, you should always read the fine print. Not only that, but you may also be entitled to some good incentives, waived fees, or even lower rates for signing a contract with Verizon FiOS.

To learn more, contact Verizon FiOS now.

Summary

By asking internet service providers the right questions, you won't have to wonder about things later or get hit with something you didn't know about. Combine the questions found here with some of your own questions to get a thorough understanding of the program before you sign up for their services.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
What Questions Should I Ask Verizon FiOS When Shopping for an Internet Provider?

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What Questions Should I Ask Verizon FiOS When Shopping for An Internet Provider?
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