Guías paso a paso para resolver problemas Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

Mostrando 1 - 10 de 14 - Página 1 de 2
¿Cómo ejecuto una prueba de conexión de red en Xbox?¿Cómo recupero una cuenta de Xbox pirateada?¿Cómo reinicio de fábrica mi Xbox?¿Cómo restauro mi Xbox 360 a su configuración original de fábrica?¿Cómo hago un pedido para el evento de Xbox Cyber Monday?¿Cómo hago un pedido para el evento del Black Friday de Xbox?¿Cómo encuentro ofertas de Cyber Monday para Xbox?¿Cómo encuentro ofertas de Black Friday para Xbox?¿Cómo devuelvo un artículo a Xbox de su oferta de Cyber Monday?¿Cómo devuelvo un artículo a Xbox de su oferta de Black Friday?¿Hay alguna forma de cambiar el código de acceso de mi configuración familiar en Xbox?¿Cómo restablezco la contraseña de mi configuración familiar en Xbox?¿Cómo soluciono problemas de descargas lentas de juegos o aplicaciones en Xbox?¿Cómo cancelar una suscripción Gold de Xbox Live en Xbox One?¿Cómo recupero mi antigua cuenta de Xbox?¿Cómo denuncio un problema en Xbox One?¿Cómo apelo una prohibición o suspensión en Xbox Live?¿Cómo hago saber a Xbox One sobre un problema con un juego o usuario?¿Cómo obtengo un reembolso de Xbox?¿Cómo recupero una cuenta Xbox pirateada?¿Cómo ejecuto una prueba de conexión de red?¿Cómo denuncio a alguien que me está amenazando?¿Cómo restablezco de fábrica mi Xbox?¿Cómo obtengo un reembolso por un servicio en el que no estuve de acuerdo?¿Cómo obtengo un reembolso de Xbox?¿Cómo restablezco el código parental?¿Cómo restablezco la contraseña de mi configuración familiar?¿Cómo cancelo la renovación de membresía en Xbox Live?Olvidé la información de inicio de sesiónVer mayores

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I need to speak to somebody about my son's account. *** *** ****.
I purchased a dlc for destiny * but it was for a pc I need it for Xbox
Cannot connect to network. Comes up failed and all the rest says blocked. Used game system.
Says ibdo not own the right to the content i had payed for now i cant even play the gane
I have purchased multiple add on content for The Sims * which all of a sudden stopped w...
My Xbox no longer works and my friend no longer uses his account for the meantime until...
Umm y’all have a pending transaction in my cash app that I didn’t pay for and it took m...
I'm trying to connect my Xbox *** to the wireless network and I can't connect
Can't redeem xbox live card. It's telling me I have a credit card on file but I haven't...
I need to get a copy of my reverse mortgage contract which I signed with Met Life in ****.
Can’t renew Xbox live and and nothing loads
My child's xbox account was permanently suspended yesterday and neither he nor I know w...
Have a question about games being transferred from old Xbox to the new **** s series w...
I need to talk to someone about a old number on my account they told me to get the hold...
Sibling entered wrong password for the Xbox account too many times and locked the accou...
my xbox controller turns on and the xbox button works. but none of the other buttons wo...
Game purchase not showing up
Me and my friends did pictures of each other as a joke and none were bad like at all it...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Xbox Reference

Guidance for Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!