Guías paso a paso para resolver problemas Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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¿Cómo reinicio de fábrica mi Xbox?¿Cómo restauro mi Xbox 360 a su configuración original de fábrica?¿Cómo hago un pedido para el evento de Xbox Cyber Monday?¿Cómo hago un pedido para el evento del Black Friday de Xbox?¿Cómo encuentro ofertas de Cyber Monday para Xbox?¿Cómo encuentro ofertas de Black Friday para Xbox?¿Cómo devuelvo un artículo a Xbox de su oferta de Cyber Monday?¿Cómo devuelvo un artículo a Xbox de su oferta de Black Friday?¿Cómo restablezco la contraseña de mi configuración familiar en Xbox?¿Cómo restablezco la contraseña de mi configuración familiar en Xbox?¿Cómo soluciono problemas de descargas lentas de juegos o aplicaciones en Xbox?¿Cómo cancelar una suscripción Gold de Xbox Live en Xbox One?¿Cómo recupero mi antigua cuenta de Xbox?¿Cómo denuncio un problema en Xbox One?¿Cómo apelo una prohibición o suspensión en Xbox Live?¿Cómo hago saber a Xbox One sobre un problema con un juego o usuario?¿Cómo obtengo un reembolso de Xbox?¿Cómo recupero una cuenta Xbox pirateada?¿Cómo ejecuto una prueba de conexión de red?¿Cómo denuncio a alguien que me está amenazando?¿Cómo restablezco de fábrica mi Xbox?¿Cómo obtengo un reembolso por un servicio en el que no estuve de acuerdo?¿Cómo obtengo un reembolso de Xbox?¿Cómo restablezco el código parental?¿Cómo restablezco la contraseña de mi configuración familiar?¿Cómo cancelo la renovación de membresía en Xbox Live?Olvidé la información de inicio de sesiónVer mayores

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

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I bought the game pass last week then cancelled it an now it's cancelled my monthly su...
Ont a voler mon compte et je n'est plus le controle*Je suspect shota hydra d'avoir le c...
I am trying to connect to the Wi-Fi at the hotel that I am staying at. But when I try t...
Can’t download a game that I had already bought
I didn’t receive my game pass with my xbox
My Xbox gift card is damaged physically and I can’t read the code
i cant get into any of my games it keeps sayin "The person who brought this needs to sign in"
I went to sign in to my account on xbox and it told me i had to go to xbox.live.support...
my son has done an update on his x box and lost all his dlc games and cannot get them b...
I got an Xbox, I paid for pc game pass * days ago and tried upgrading to Xbox game pass...
I was letting my new xbox series x which I have only had for a few days download a bunc...
my game downloaded not what i ordered
Trying to gift really any game to someone and it says cannot process payment yet I can...
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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