Guías paso a paso para resolver problemas Xbox

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

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¿Cómo reinicio de fábrica mi Xbox?¿Cómo restauro mi Xbox 360 a su configuración original de fábrica?¿Cómo hago un pedido para el evento de Xbox Cyber Monday?¿Cómo hago un pedido para el evento del Black Friday de Xbox?¿Cómo encuentro ofertas de Cyber Monday para Xbox?¿Cómo encuentro ofertas de Black Friday para Xbox?¿Cómo devuelvo un artículo a Xbox de su oferta de Cyber Monday?¿Cómo devuelvo un artículo a Xbox de su oferta de Black Friday?¿Cómo restablezco la contraseña de mi configuración familiar en Xbox?¿Cómo restablezco la contraseña de mi configuración familiar en Xbox?¿Cómo soluciono problemas de descargas lentas de juegos o aplicaciones en Xbox?¿Cómo cancelar una suscripción Gold de Xbox Live en Xbox One?¿Cómo recupero mi antigua cuenta de Xbox?¿Cómo denuncio un problema en Xbox One?¿Cómo apelo una prohibición o suspensión en Xbox Live?¿Cómo hago saber a Xbox One sobre un problema con un juego o usuario?¿Cómo obtengo un reembolso de Xbox?¿Cómo recupero una cuenta Xbox pirateada?¿Cómo ejecuto una prueba de conexión de red?¿Cómo denuncio a alguien que me está amenazando?¿Cómo restablezco de fábrica mi Xbox?¿Cómo obtengo un reembolso por un servicio en el que no estuve de acuerdo?¿Cómo obtengo un reembolso de Xbox?¿Cómo restablezco el código parental?¿Cómo restablezco la contraseña de mi configuración familiar?¿Cómo cancelo la renovación de membresía en Xbox Live?Olvidé la información de inicio de sesiónVer mayores

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

Bought a xbox * from a friend who just got a new one will not let me log in saying a p...
Fraudulent activity from XBox on my credit card account. Citibank asked me to reach out...
My subscription is saying expired yet I am paying **.** per month.I would like this to...
My account is saying no subscriptions , yet I am paying £**.** per month . I would like...
someone got my password wrong tany times so they locked my account
I payed for game pass console and I can't pay sea of thieves it just keeps telling me t...
I bought gta * on my xbox one. It downloaded but wont let me play. I’m thinking it migh...
I was charged R**,** on my credit card I don't know what for because I didn't authorize it
I got communication suspended for absolutely no reason at all
We would like to transfer ownership of some games from one of our family to the other...
Each time I try to play an Xbox live game a notice comes up on the screen saying that m...
I used to have Xbox one x but not anymore
My gift card was not activated by the cashier and i cant redeem my gift card. It was br...
Blank screen lagging hacking
Tried preordering a game with Microsoft Credit and some made by debit card. However whe...
I don’t have Xbox one x anymore so can u help me cancel the bill that getting paid I do...
Need to cancel Xbox life don’t know my account password
My bank card was use and I did not give permission
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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