Guías paso a paso para resolver problemas Zipcar

Instructions to help with popular customer service issues

Popular Zipcar How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Zipcar customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Zipcar customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Zipcar customers

Dear ZipCar, lately I'm feeling that my account is being used by somebody else and I ca...
I will have my membership in Toronto. Can I use it to rent car in San Francisco?*Can my...
I cancelled my account. I didn’t have the account for more than ** hours. Can I get a r...
I have set up a new anual student account Where everything has already been activated...
I would like information on how your services work at Stetson University?
The app and browser even in incognito I still can't update my payment
Good afternoon, I am sending this email as I recently placed a zip car application and...
My car has not arrived and it is an hour after my initial reservation time. I would lik...
The car I booked is ** minutes late already, and I will cancel and rebook but I would l...
I got charged on my card *** dollars not sure why need it back on my card
I would like to transfer my current plan to student annual plan ($***yearly)
Unable to open car through Zipcar app. Do not have Zip car card.
I’ve been outside of my reservation for over an hour and on hold that long.
We got a car and had to extend the trip but since the app isn’t working we aren’t able...
Can’t get into zip car account
we can not open the car. the bluetooth is broken.*and also I can not sign in the account.
Missing car keys after trip
I was charged a late fee , but the reason I wasn’t on time is because the gate was cove...
See more issues reported by Zipcar customers

Does GetHuman write how-to guides because they are a partner of Zipcar?

GetHuman has no affiliation whatsoever with Zipcar, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Zipcar have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Zipcar Reference

Guidance for Other Companies

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