Guías paso a paso para resolver problemas eBay

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

I bought an item a whole week ago and I have not recieved it despite it saying it would...
First set of golf cleats were defective. * of ** installed broke first day. Then three...
Being told by seller to give information to be registered as buyer of a vehicle located...
Do not receive idem that I ordered
i want to make sure i don’t get scammed as a seller
i cannot log into my account, i get a security message that tells me to reset my passwo...
just ordered a few hours ago and realized this product does not have spf** so I want to...
Desde hace varias semanas he tratado de comunicarme con alguna persona que hable espa*o...
Im having problems with a seller and my refund and shipping that I paid for * different items
wrong address for an order
Supervisor hang up on me was going do * way with gift card dept had one call me ASAP
Need to retract feedback from sellers page.*Resolved issue with sellers *ORDER...
Would like to retract feedback on a product..need instructions and guidance Order...
I want to know when they will send me the payment for a camera I sold
I purchased an item and when received and opened it was damaged and unusable. I did tr...
I received a message "We reset your eBay password for your security" which has locked m...
I bought an item by mistake and I requested cancelation only about ** minutes later. Af...
delivery issues*refund for charges
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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